The K9 team is dedicated to providing the best customer service. Period.

With other companies your emails get ignored and your phone calls remain unanswered, or worse, sent to a robot.

K9’s professional Customer-Relations team there is always someone there to respond to your emails ASAP and when you call us you hear the voice of a human and not some automated script. Now, you can even message us through the website and receive support faster than ever before. 

K9 believes in building long term relationships with our customers. They know us on a first name basis. To place orders our customers only have to email us and we take care of the rest. We even know when our customers are running low on supplies and go ahead and remind them of that. We even have such a close relationship with some of our customers that we go ahead and automatically ship their orders periodically.

We know managing a property is hard and we believe in making our customers’ lives easier by giving them one less thing to worry about .

When you’re part of the K9 family, consider your pet-waste needs sorted. We’ll take care of everything. 

NET30 is a payment term used in business transactions that indicates the buyer has 30 days from the invoice or shipping date to pay the full amount due. The term "NET" stands for the total amount due after any discounts or deductions, and "30" refers to the number of days within which the payment must be made.

How to Use the NET30 Payment Option?

To utilize our NET30 payment terms, simply select "NET30" as your payment option during checkout. Your order will be placed, and you'll enjoy the convenience of paying within 30 days from the shipping date.

Eligibility Criteria

We provide 30-day terms to businesses, municipalities, and property managers. If you belong to one of these categories, you're eligible to take advantage of our NET30 payment policy.

Payment Terms

With our NET30 payment policy, invoices are due 30 days from the shipping date. We trust our clients to make timely payments, but please be aware that late payments could result in a suspension of NET30 availability for the respective client. We encourage you to stay up-to-date with your payments to continue benefiting from this convenient payment option.

Billing and Invoicing

Upon placing your order, you will receive an Order Confirmation instantly via email. When we process your order, you will receive a Shipment Notification email. Once your order has been shipped, a FINAL Invoice will be sent to your email. The total amount of the order, including tax (if applicable), is due within 30 days of order placement.

By providing these flexible payment terms, we aim to make your purchasing experience with K9 Pet Products seamless and hassle-free. If you have any questions or concerns about our NET30 payment policy, please do not hesitate to contact our customer support team.